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Jazba Shoes Size Guide

How to Measure

We start with the true foot, which means we measure from heel to toe (See Diagram) That measurement (in centimeters) is then translated into our standard sizes. To find your foot measurement closely trace your entire foot onto a piece of paper and measure from heel to toe. If your measurement is between chart numbers, we recommend sizing up.

How to find if your shoe is a perfect fit.

Your front toe should be 1cm shorter than the overall length of a shoe, you can feel it by pressing your toe or moving your thumb.
A new shoe may feel little tighter on the overall fit but it may loosen up after a while when you start walking.
To check your right fit wear your new shoe in the evening time.
Wear both shoes and stand on them to check if you feel comfortable in both feet.

MEN

EU 39 40 40.5 41 42 42.5 43 44 44.5 45 46 46.5
UK
6
6.5
7
7.5
8
8.5
9
9.5
10
10.5
11
11.5
US(M)
7
7.5
8
8.5
9
9.5
10
10.5
11
11.5
12
12.5
CM(JP)
25
25.5
26
26.5
27
27.5
28
28.5
29
29.5
30
30.5

 

WOMEN

EU 35 36 36.5 37 38 38.5 39 40 40.5 41 42 42.5 43
UK
3
3.5
4
4.5
5
5.5
6
6.5
7
7.5
8
8.5
9
US(M)
4
4.5
5
5.5
6
6.5
7
7.5
8
8.5
9
9.5
10
CM(JP)
22
22.5
23
23.5
24
24.5
25
25.5
26
26.5
27
27.5
28

 

YOUTH

EU 32 32.5 33 34 34.5 35 36 36.5 37 38 38.5 39 40
UK
13.5
1
1.5
2
2.5
3
3.5
4
4.5
5
5.5
6
6.5
US(M)
1.2
2
2.5
3
3.5
4
4.5
5
5.5
6
6.5
7
7.5
CM(JP)
19.5
20
20.5
21
21.5
22
22.5
23
23.5
24
24.5
25
25.5

We accept the following payment methods: Credit card, Debit card, PayPal, Amazon Payments, Bank transfers and Money orders.

Credit and Debit Cards

  • We are proud to accept Visa, MasterCard, American Express and Discover credit cards.
  • Debit cards are also accepted as long as they have a Visa or MasterCard logo.
  • These cards are secure and provide for the fastest order processing.
  • To protect our customers, we verify all shipping and billing addresses with credit card companies when processing orders.
  • If you are having merchandise delivered to an address other than your billing address, your order may be delayed for verification.

PayPal

  • Choosing to pay with PayPal will transfer you to the PayPal payment page. PayPal securely processes payments for Jazbasports.
  • Pay with PayPal in a couple clicks and you will return to Jazbasports upon payment completion.
  • Jazbasports will send you an email confirming your purchase and PayPal will email you a receipt for the transaction once your payment is complete.

Amazon Payments

  • We accept Amazon payments for those customers who have an active Amazon account already set up.

Bank Transfers

  • At this time, we only accept bank transfers from UK and Euro Zone shoppers.
  • Shoppers paying by bank transfer must include their order number in the reference section.
  • Both numbers and the appropriate bank account number will be provided when you choose the bank transfer payment option during checkout.

Money Orders

  • We accept money order payments by mail as long as your money order is denominated in UK Pounds.
  • Customers paying by money order must include their order number in the reference section.
  • Both numbers and our mailing address will be provided when you choose the money order payment option during checkout.

Split Payments

  • We apologize but we do not accept partial payments, and we are unable to split your order total between two or more forms of payment.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Privacy Policy

It is important for you to understand that we use third party contractors to help us operate our business, such as operating the server for the Site, performing delivery and shipping services, and sending postal mail and email, and may share your information with these contractors for those limited purposes. We generally require that contractors do not disclose personally identifiable information or use it other than as necessary to perform services for us, because we care about your privacy, we will not give your personally identifiable information to third parties, such as marketers or retailers, for them to use to contact you about offers or promotions of their own (other than, of course, in connection with the sale of our business), unless you allow us to. If you would like us to share your personally identifiable information with third parties so that you may receive these special offers and promotions, indicate that we may do so at the point where you give us such personally identifiable information. Please note that changes to your preferences may not be effective immediately. In the event that all of our business assets are transferred to or acquired by another company, customer information will be one of the transferred assets. We will divulge your personal information to law enforcement officials if required to do so by law.

How We Collect Information

We will collect personally identifiable information from you when you actively give us the information. Examples of this may include when you order products, register for gifts, fill out online site registration forms, enter contests or sweepstakes, request that we send you information, newsletters or catalogs, participate in community features, or respond to our surveys or other requests for visitor responses. Like many other commercial Web sites, we collect non-personally identifiable information from you by “passive” means, in other words by tracking your use of the Site, often through the use of cookies. That information includes, among other things, the type of computer operating system and net browser that are being used and the domain name of your Internet service provider, as well as some of the information described below. We use this information for internal purposes and to help us interact with visitors to the Site. We may also share this information in the aggregate form with third parties to illustrate trends and patterns.

Cookies

A cookie is a small data file that is placed on your computer’s hard drive that may contain information (such as a unique user ID) that a Web site may use to track certain things. We use cookies in order to improve your shopping experience. The cookie helps us track the pages of the Site that you visit, tells us whether you have been to the Site before and tells us which Web site you visited immediately before visiting the Site, but does not tell us about your use of any other Web sites. Sometimes advertisers and other third parties on the Site may also use cookies. You can keep us from using cookies by turning them off in your browser. However, if you turn off your cookies then you will not be enabled to make purchases from the Site or to access your account information.

Special Policies for Children Identifying Themselves as Under Age 13

This Site is not intended for use by children. We will not knowingly collect any personally identifiable information submitted by visitors to the Site who are under the age of 13.

Links

The Site contains links to other sites, including, among others, those of advertisers, other third parties and companies whose trademarks may appear on the Site. Sometimes promotions, contests or sweepstakes advertised on the Site might be sponsored by third parties. The other sites and third parties maintain their own privacy policies that may be different from ours. Visitors using such links or pursuing or entering such contests or sweepstakes should consult the privacy notices associated with those links, promotions, contests or sweepstakes. We do not control this collection of information and are not responsible or liable for the privacy policies maintained or actions taken by third parties with regard to your information. Our Privacy Policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond our control. Please keep in mind that whenever you give out personal information online-for example, via message boards or chat rooms-that information can be collected, intercepted and used by people you do not know. You should use such community functions at your own risk.

Security

Protecting your order information is important to us. We use the industry standard Secure Sockets Layer (SSL) technology to protect the security of your online order information. SSL encryption is a method by which information is encrypted while being transmitted over the Internet. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the Site address should change from “http” to “https.” Some versions of browsers and some firewalls don’t permit communication through secure servers. In that case, you won’t be able to connect to the server and therefore won’t be able to place an order through an insecure connection. While no method is completely impenetrable, our SSL is verified by Thawte who is the industry security leader. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your personally identifiable information, we along with our third party provider(s) cannot ensure or warrant the security of any information you transmit to us.

Your Acceptance of These Terms

By using the Site, you indicate your agreement with the terms and conditions of this Privacy Policy. If you do not agree with this Privacy Policy, then do not use the Site. We reserve the right to change the terms of this Privacy Policy. Your continued use of the Site following any changes to this Privacy Policy will be deemed to constitute your acceptance of such changes. Please check this page regularly for any changes.

Contact Us

Please contact us with any questions or comments regarding our privacy policy. You can email us at –info@jazbasports.com

Shipping Options

This site is for orders shipping to addresses within United Kingdom

Jazbasports.co.uk has partnered with the most competitive shipping partners to provide several fast and affordable shipping options.

You can choose any of the following shipping options at checkout

  • Royal Mail
  • DHL.
  • FedEx.

Your shipping rate will depend on three variables:

  1. The shipping option you choose.
  2. The area you ship your order to.
  3. The total weight of your order.

Cancelling Orders

At Jazbasports, our goal is to expedite your order as quickly as possible; therefore, once we confirm your order it cannot be cancelled or changed.
If you have questions about making a return once received, please refer to our return policy or contact Customer Service at info@jazbasports.com.

 

 

Satisfaction Guarantee

We are so committed to helping you get the right gear for your goals that we back all of our products with a 100% satisfaction guarantee. If you aren’t completely happy with your purchase, simply return it within 15 days from purchase. Returns must be in new condition, in the state you received them. Jazbasports, reserves the right to refuse worn or damaged merchandise.

Returns

We will gladly accept returns for merchandise purchased through Jazbasports.co.uk and that meet the following conditions:

  • Merchandise was purchased from jazbasports.co.uk
  • We cannot accept returns that were purchased from another store or website.
  • If you need to return an item that was not purchased at jazbasports.com, please contact the retailer from which you made the purchase.
  • We accept returns for up to 15 days after receipt of your purchase.
  • Return items must be sent back in their original packaging along with the accompanied accessories/components with store tags attached.
  • When returning footwear, shoes must be placed inside of the manufacturer’s shoebox, then inside of a separate shipping box.
  • Do not write on the manufacturer’s shoebox, tape it closed, or use it as a shipping box.
  • Footwear returns will not be accepted unless both the shoes and shoebox are undamaged.
  • To send an item back to us, please enclose the original invoice print which arrived with your package.
  • You are also responsible for the return shipping fee.

You may use any shipper you like, but we recommend purchasing tracking and insurance, as Jazbasports.com cannot be responsible for lost return shipments. Send your package to:

Jazba Sports- Returns Dept.

Once we receive your return package, please allow 1-2 weeks for processing. We will send you an email notification when your refund has been processed. Your refund will be issued according to the payment method you selected for the original order. Shipping fees are non-refundable.

Exchanges

If you need to exchange your order for a different size, color or item, we’re happy to help. The easiest and fastest way is to return your unwanted items and then place a new order for the desired items.

For wrong item(s) shipped

For wrong item(s) shipped If we made an error on your order, please follow the return instructions for a free of charge return. Upon receipt of the parcel at our warehouse, a credit will be established for the value of the returned items as well as the original delivery costs (if any) to the original payment method used to purchase the items. The credit should appear on your statement within 10 working days after receipt of your parcel at our warehouse.

Contact us

If you have any questions, please contact us prior to returning your item(s) at info@jazbasports.com or by calling us Mon-Thur, 8:45am-5pm GMT, Fri, 8:45am-3:30pm GMT.

 

 

SECURE SHOPPING GUARANTEE

  • We take credit card information security seriously, we have implemented a variety of technical and procedural controls to ensure transactions on our site remain private and protected.

SECURE SOCKET LAYERS (SSL)

  • To ensure the information you provide online is secure during transmission, we employ leading edge encryption technology and Secure Socket Layers (SSL) while processing any personal information you supply. These controls are certified by VeriSign®, a leading Internet security company.
  • You can also review our security certificate using your browser by clicking on the closed lock or solid key image at the bottom of your browser on any of the secure pages on our site. This will display our site security information. If you have any additional questions, please contact us.
  • To be sure you have the maximum protection available, we strongly advise that you download and install the latest version of your browser.
Satisfaction Guarantee

We are so committed to helping you get the right gear for your goals that we back all of our products with a 100% satisfaction guarantee. If you aren’t completely happy with your purchase, simply return it within 15 days from purchase. Returns must be in new condition, in the state you received them. Jazbasports, reserves the right to refuse worn or damaged merchandise.

Returns

We will gladly accept returns for merchandise purchased through Jazbasports.co.uk and that meet the following conditions:

  • Merchandise was purchased from jazbasports.co.uk
  • We cannot accept returns that were purchased from another store or website.
  • If you need to return an item that was not purchased at jazbasports.com, please contact the retailer from which you made the purchase.
  • We accept returns for up to 15 days after receipt of your purchase.
  • Return items must be sent back in their original packaging along with the accompanied accessories/components with store tags attached.
  • When returning footwear, shoes must be placed inside of the manufacturer’s shoebox, then inside of a separate shipping box.
  • Do not write on the manufacturer’s shoebox, tape it closed, or use it as a shipping box.
  • Footwear returns will not be accepted unless both the shoes and shoebox are undamaged.
  • To send an item back to us, please enclose the original invoice print which arrived with your package.
  • You are also responsible for the return shipping fee.

You may use any shipper you like, but we recommend purchasing tracking and insurance, as Jazbasports.com cannot be responsible for lost return shipments. Send your package to:

Jazba Sports- Returns Dept.

Once we receive your return package, please allow 1-2 weeks for processing. We will send you an email notification when your refund has been processed. Your refund will be issued according to the payment method you selected for the original order. Shipping fees are non-refundable.

Exchanges

If you need to exchange your order for a different size, color or item, we’re happy to help. The easiest and fastest way is to return your unwanted items and then place a new order for the desired items.

For wrong item(s) shipped

For wrong item(s) shipped If we made an error on your order, please follow the return instructions for a free of charge return. Upon receipt of the parcel at our warehouse, a credit will be established for the value of the returned items as well as the original delivery costs (if any) to the original payment method used to purchase the items. The credit should appear on your statement within 10 working days after receipt of your parcel at our warehouse.

Contact us

If you have any questions, please contact us prior to returning your item(s) at info@jazbasports.com or by calling us Mon-Thur, 8:45am-5pm GMT, Fri, 8:45am-3:30pm GMT.